Health Technician (Behavior Health)

Join the Indian Health Service and support behavioral health services for American Indian and Alaska Native communities. As a Health Technician, you will assist with patient intake, screening, scheduling, and care coordination, including telehealth support. This role ensures efficient clinic operations and quality patient care. Seeking applicants committed to service and cultural respect.

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Total Compensation Package - Check out IHS's outstanding total compensation package for this job:
Health Technician Total Compensation | Pay (ihs.gov)

• Conduct patient intake, screening, and initial observations using tools such as PHQ-9 and AUDIT to support behavioral health care.
• Coordinate appointments, referrals, and telehealth services to ensure timely access to care.
• Maintain and update electronic health records, documenting patient interactions and care activities.
• Provide direct patient support including appointment reminders, education, and follow-up coordination.
• Support clinic operations through scheduling, reporting, and administrative functions.

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

MINIMUM QUALIFICATIONS:
GS-06: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the GS-05 grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Performing patient intake, scheduling, and basic screening in a healthcare or behavioral health setting. Experience maintaining electronic health records, documenting patient information, and coordinating appointments or referrals. Assisting patients with administrative, social, or healthcare related needs while following established procedures and guidelines.

Time In Grade
Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP).

You must meet all qualification requirements within 30 days of the closing date of the announcement.

There are no education requirements.

Selectee may be subject to a probationary period
ESEP appointees typically serve a two year trial period
U.S. Citizenship is required
Selective Service Registration is required for males born after 12/31/1959

This is a designated position covered by Public Law 101-630, requiring contact or control over Indian children. Due to this requirement, the agency must ensure that persons hired for these positions have not been found guilty of or pleaded nolo contendere or guilty to certain crimes.

On-call hours or standby duty may be required.

Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify/.

Selectee(s) are required to have a viable bank account at a financial institution for electronic direct deposit of salary payment.

Background Investigation Requirement:

This position requires the successful completion of a federal background investigation as a condition of employment.

A background investigation is a standard process used by the Federal Government to verify an individual's identity, employment history, education, and other relevant information to determine suitability for Federal service.

Upon receipt of instructions, applicants must complete all required background investigation forms within five (5) calendar days of issuance. Timely completion is critical to avoid delays in processing or a determination of unsuitability.

Applicants are strongly encouraged to prioritize this requirement and to maintain regular communication with their assigned Personnel Security Specialist throughout the process.

Financial Suitability Requirement:

This position requires a review of the applicant's financial history as part of the personnel security and suitability determination. Applicants must demonstrate financial responsibility, maintain good standing with creditors, and satisfy all legal financial obligations prior to applying.

Individuals with substantial delinquent or unresolved financial obligations-including, but not limited to, delinquent federal or state tax liabilities, defaulted federal student loans, court-ordered fines or fees, or child support arrears-may be deemed unsuitable for employment with the Indian Health Service (IHS).