Pharmacy Supervisor - Outpatient

This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appointment. Program Approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application.

• Supervises and coordinates daily operations of the Outpatient Pharmacy, ensuring efficient, safe, and compliant distributive services.
• Plans, schedules, assigns, and reviews work for pharmacists and technicians, adjusting staffing based on workload demands.
• Oversees controlled substance management and ensures full compliance with VA, DEA, and regulatory security requirements.
• Maintains and optimizes pharmacy automation and equipment to support accurate and efficient medication distribution.
• Ensures accurate interpretation, verification, preparation, compounding, and dispensing of medications in accordance with standards.
• Monitors workflow processes and maintains effective systems for accurate dispensing, documentation, and record keeping.
• Develops, updates, and enforces pharmacy policies, procedures, and standard operating practices.
• Leads performance improvement, quality assurance, and system redesign initiatives, including audits and accuracy reviews.
• Ensures compliance with all regulatory, accreditation, and professional standards, including USP 797, Joint Commission, and VA policies.
• Coordinates procurement and inventory management to maintain adequate stock levels and manage drug recalls.
• Provides direct pharmaceutical care, including order verification, patient counseling, and medication-related interventions.
• Maintains accurate documentation in the electronic health record consistent with medical and regulatory requirements.
• Recruits, trains, evaluates, and mentors staff; conducts performance reviews; and recommends personnel actions such as promotions or disciplinary measures.
• Communicates effectively with pharmacy leadership and clinical partners regarding operational, clinical, or administrative issues.
• Performs administrative decision-making in the absence of higher-level pharmacy leadership and fulfills other duties as assigned, including irregular shifts or emergency call-backs.

Work Schedule: Monday - Friday 8:00am - 4:30pm
EDRP Authorized: Former EDRP participants ineligible to apply for incentive. Contact VHA.ELRSProgramSupport@va.gov, the EDRP Coordinator for questions/assistance. Learn more
Telework: Not Available
Virtual: This is not a virtual position.
Functional Statement #: 80784-F
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

To qualify for this position, applicants must meet all requirements within 30 days of the closing date of this announcement.

Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• English Language Proficiency. Pharmacists must be proficient in spoken and written English as required by 38 U.S.C. 7402(d), and 7407(d).
• Education.
  • (1) Graduate of an Accreditation Council for Pharmacy Education (ACPE) accredited College or School of Pharmacy with a baccalaureate degree in pharmacy (BS Pharmacy) and/or a Doctor of Pharmacy (Pharm.D.) degree. Verification of approved degree programs may be obtained from the Accreditation Council for Pharmacy Education, 20 North Clark Street, Suite 2500, Chicago, Illinois 60602-5109; phone: (312) 664-3575, or through their Web site at: http://www.acpe-accredit.org/. (NOTE: Prior to 2005 ACPE accredited both baccalaureate and Doctor of Pharmacy terminal degree program. Today the sole degree is Doctor of Pharmacy.)
  • (2) Graduates of foreign pharmacy degree programs meet the educational requirement if the 2 graduate is able to provide proof of achieving the Foreign Pharmacy Graduate Examination Commission (FPGEC) Certification, which includes passing the Foreign Pharmacy Graduate Equivalency Examination (FPGEE) and the Test of English as a Foreign Language Internet-Based Test (TOEFL iBT).
• Licensure. Full, current and unrestricted license to practice pharmacy in a State, Territory, Commonwealth of the United States (i.e., Puerto Rico), or the District of Columbia. The pharmacist must maintain current registration if this is a requirement for maintaining full, current, and unrestricted licensure. A pharmacist who has, or has ever had, any license(s) revoked, suspended, denied, restricted, limited, or issued/placed in a probationary status may be appointed only in accordance with the provisions in VA Handbook 5005, Part II, Chapter 3, section B, paragraph 16.

Grade Determinations:
GS-13, Pharmacy Supervisor

Experience. In addition to the GS-12 requirements, must have 1 year of experience equivalent to the next lower grade level.

Knowledge, Skills, and Abilities (KSAs). Pharmacists assigned to this position must demonstrate the following KSAs:
a. Ability to effectively supervise subordinate staff.
b. Ability to communicate orally and in writing to persuade and influence clinical and management decisions.
c. Expert understanding of regulatory and quality standards pertaining to pharmacy.
d. Skill in managing people or programs.

Preferred Experience: Demonstrated experience in outpatient or ambulatory care pharmacy operations, including workflow optimization, staffing coordination, and regulatory compliance. Experience leading or mentoring pharmacy staff, implementing quality-improvement initiatives, and utilizing pharmacy informatics systems is highly valued. A strong track record of effective communication, problem-solving, and collaboration with interdisciplinary teams is preferred, along with the ability to support patient-centered service delivery in a fast-paced environment.

Reference: For more information on this qualification standard, please visit https://department.va.gov/employees/va-qualifications-standards/.

The full performance level of this vacancy is GS-13.

Physical Requirements: Light lifting & carrying (under 15 pounds), reaching above shoulder, use of fingers, both hands required, walking, standing, repeated bending, and hearing (aid may be permitted).

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

• You must be a U.S. Citizen to apply for this job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.

As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.