Supervisory Health Systems Specialist Executive Assistant to the Associate Director PCS

The Executive Assistant (EA) to the Associate Director, Patient Care Services (ADPCS) has fully delegated authority for the management and operation of the following Central Arkansas Veterans Healthcare System (CAVHS) programs for the ADPCS: action items, congressional inquiries, executive correspondence, issue briefs, and the administrative functions of the ADPCS's office.

• Provides operational support and expertise to the ADPCS, participating in executive leadership discussions, decisions, and policymaking.
• Executes responsibilities through analyses, coordination, planning, administration, development, interpretation, delegation, and good judgment.
• Directly supervises 2 Supervisory Program Specialists (GS-12) with 6 timekeepers and 6 NA transporters who are responsible for all correspondence and action items for all of Nursing Services and Patient Care Services and 1 Administrative Officer (GS-9) responsible for all nurse qualification reviews/actions, travel, board minutes, and functional statements for all nurses.
• Plans, organizes, assigns, sets work standards and reviews work of subordinates under Patient Care Services.
• Informs higher level supervisor of anticipated vacancies and prepares written justification for replacement or need of additional staffing; interviews applicants for vacancies; determines their suitability for the position; and makes recommendations for selection to fill vacant positions.
• Responsible for independently conducting special organizational studies concerning workflow operations and forecasting of manpower, equipment and space utilization and requirements critical in the management of the
  Patient Care Services and the facility.
• Coordinates local activities in support of external surveying organizations such as the Office of Inspector General, General Accounting Office, Office of Management and Budget, Veterans Service Organizations, Administrative Investigation Boards, Office of Medical Investigation, and other special investigatory groups.
• Comprehensive knowledge of the range of administrative laws, policies, regulations, and precedents applicable to the operation of a healthcare facility.

• Experience as an administrative officer or higher.
• Experience interpreting guidelines, policy, or procedures.
• Experience in Human Resources actions.
• Experience in managing funds or resources.
• Supervisory experience.

• Critical Thinking
• External Awareness
• Flexibility
• Interpersonal Skills
• Organizational Awareness
• Communication

• Experience with Microsoft Word and other office automated programs
• Experience with Budget.
• Customer Service Experience.
• Experience communicating in writing.
• Experience communicating with internal or external customers.

• You must be a U.S. citizen to apply for this job
• Subject to a background/suitability investigation
• Pre-Employment Physical will be required
• Selective Service Registration is required for males born after 12/31/1959
• A complete application package; including Resume, Transcripts, etc. is required
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
• Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.