Intermediate Care Technician

This position serves as an advance technician for outpatient care setting in the Podiatry clinic. The Department of Veterans Affairs (VA) Intermediate Care Technician (ICT) program is a program designed to hire transitioning service, National Guard, Reserve, and Veteran Corpsmen, combat medics and medical technicians into positions at VA Medical Centers as an integral part of the medical Team. Candidates generally qualify based on U.S. Armed Forces experience or equivalent education.

• Performs ongoing patient care duties in an outpatient clinical setting.
• ICTs may perform tasks as outlined in this Position Description (PD) and in accordance with local policies after documented completion of training and demonstration of appropriate skills and competency.
• Performing observation-based screening and collecting patient information in collaboration with licensed personnel. This may involve completing clinical reminders, obtaining patient health history, chief complaints, medication history, and identification of health-related conditions that may impact the patient's health status.
• Will complete the approved templates and tools, such as the outpatient intake form, normal results notes, and follow up treatment protocols established by the agency.
• Assists in behavioral/psychiatric situation in an outpatient setting. This can include assisting licensed personnel with crisis intervention, management of aggressive or suicidal psychiatric patients, by providing one-to-one observations and applying prevention and management of disruptive behavior techniques (PMDB).
• Performs duties focused on communication techniques required to complete the questioners and templates approved for use in any outpatient clinic setting, including active listening, restating, and mirroring.
• Maintain a safe and therapeutic environment for the patient.
• Assists outpatient licensed staff with the delivery of care to patients with complex, specialized, and potentially life-threatening situations.
• Assists licensed staff with preparing patients for medical evaluation, setting up equipment, passing instruments and providing treatment during inperson or virtual visits.
• Operates specialized medical equipment to obtain diagnostic and therapeutic outcomes.
• Collect a wide range of specimens and prepare them for transfer to processing.
• Knowledge of (BLS), (AED), and (AHA) protocols.
• Perform medication administration.
• Wound care.
• Assisting with patient exams and screening, utilizing technology such as telehealth peripherals. Examples: podiatry foot exams (visual, sensory, and vascular), gait exams, and stance exams.
• Electronic Health Record (EHR): Thoroughly and appropriately documents actions, interventions and procedures in the medical record. Examples: Procedural notes and progress notes, screenings, photo-documentation, telephone contact, and secure messaging.
• ICTs may perform tasks after proper education, training, and competency, demonstrating knowledge, skills, and abilities. Thoroughly and continually documents actions, interventions and patient response in the health record.
• Performs other duties as assigned.

Work Schedule: Monday-Friday; 8:00am-4:30pm.
Telework: Ad-hoc.
Virtual: This is not a virtual position.
Position Description/PD#: Intermediate Care Technician/PD99968S
Relocation/Recruitment Incentives: Not authorized.
Critical Skills Incentive (CSI): Not approved.
Permanent Change of Station (PCS): Not authorized.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/18/2026.

You may qualify based on your experience as described below:

Individual Occupational Requirement (IOR): The Health Aid and Technician Series, 0640, has a minimum qualification entry requirement. Specialized Experience (for positions at GS-4 and above): Positions in this series range widely in type and include support duties to medical or health personnel such as audiologists, speech pathologists, medical officers, and optometrists. Therefore, technician experience is experience that required application of the knowledge, methods, and techniques of the position to be filled.In addition to the Individual Occupational Requirement, you may qualify based on your experience and/or education as described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-6 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Medication administration; assisting outpatient licensed staff with the delivery of care to patients with complex, specialized, and potentially life-threatening situations; assisting in behavioral/psychiatric situations in an outpatient setting; operating specialized medical equipment to obtain diagnostic and therapeutic outcomes; (e.g, ECG, blood pressure, and glucometer); preparation of lab specimens and transfer to the lab for processing (Examples: Labeling, placing in the proper bin or tube system); assisting licensed personnel with crisis intervention, management of aggressive or suicidal psychiatric patients, by providing one-to-one observations and applying prevention and management of disruptive behavior techniques; Treatments and interventions (e.g., Cryotherapy, incision and drainage, ambulation, and Foley coude' catheter insertion); providing wound care.
• Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have One full year of Graduate education where it is directly related to the work of the position. Note: You must attach a copy of your transcripts.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

• You must be a U.S. Citizen to apply for this job
• To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• Selective Service Registration is required for males born after 12/31/1959
• Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.