Supervisory Health System Specialist - Chief Health Informatics Officer (CHIO)

This position is located at the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Eastern Kansas Healthcare System (VAEKHCS), VISN 15, in the Chief of Staff Service Line. The primary purpose of this position is to provide executive-level leadership, technical and data program oversight, strategic partnership management, education and change management, direct supervision of the Health Informatics Service, and direct supervision of the Group Practice Management (GPM) team

• Develops, manages, maintains, and provides executive direction for major clinical informatics initiatives and projects of a broad and complex scope spanning multiple facilities, VISN-level programs, and national VA priorities.
• Exercises enterprise-level authority over clinical informatics architecture, data governance, and analytics strategy, ensuring alignment with VHA national directives while establishing facility and VISN-level policy and execution standards.
• Manages a comprehensive clinical informatics program at the facility while providing authoritative cross-coverage and strategic coordination across all informatics programs and their managers. Informatics programs include but are not limited to Pharmacoeconomics, Population Health, Clinical Decision Support, Predictive Analytics, Advanced Data Modeling, and Modernization of Information Systems.
• Serves as the primary liaison between technical and clinical leadership, translating complex requirements and facilitating high-stakes discussions that directly impact patient outcomes, clinical access, and organizational strategy.
• Creates, integrates, disseminates, and manages data for all enterprise applications, processes, and entities requiring timely and accurate data delivery.
• Evaluates content quality, ensures access to knowledge resources, eliminates redundancy in duplicated data sources, and drives information interoperability across the organization and at the VISN level.
• Apply statistical, machine learning, visualization, inferencing, and other advanced techniques to enable decision support ranging from the point of care to enterprise-wide and VISN-wide population management, with the goal of transforming practices and improving system health.
• Is accountable for enterprise wide data strategy and the transformation of data assets into actionable intelligence that directly drives executive decision-making, resource allocation, and measurable improvements in access, quality, and cost efficiency across the facility and VISN.
• Directs sophisticated data pipelines and reporting systems to quantify deficiencies and visualize improvements over time, including metrics related to access, throughput, and operational efficiency.
• Develop reports and information tools using a variety of advanced methods and tools such as Structured Query Language (SQL), SQL Server Reporting Services (SSRS), and data from the VISN and VA Corporate Data Warehouse.
• Apply business process analysis to coordinate the behavior of people, systems, information, and tools to improve clinic access, throughput, and operational efficiency in support of organizational strategy at the facility and VISN levels.

Work Schedule: 7:30 AM - 4:00PM or 8:00AM - 4:30PM
Telework: Ad-hoc
Virtual: This is not a virtual position.
Position Description/PD#: Supervisory Health System Specialist - Chief Health Informatics Officer (CHIO)/PD10499-0
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Authorized
Permanent Change of Station (PCS): Not Authorized
PCS Appraised Value Offer (AVO): Not Authorized

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/15/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS14 position you must have served 52 weeks at the GS-13. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

To be found qualified for this position, you must meet the individual occupational requirement:

Individual Occupational Requirement:

Undergraduate and Graduate Education:

Major study -- hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration.

or

You may qualify based on your experience and/or education as described below:

Specialized Experience:

• Formal training or certification in clinical informatics, biomedical informatics, or health informatics (e.g., clinical informatics board certification, AMIA programs, CPHIMS/CAHIMS, or equivalent).
• Demonstrated experience leading informatics programs, EHR optimization initiatives, clinical decision support projects, analytics platforms, or digital transformation programs in a complex healthcare system, preferably within VHA.
• Experience with Federal EHR/EHRM implementation or other large-scale EHR implementations, including participation in design/build, testing, training, optimization, and deployment activities.
• Experience using quality improvement methodologies (Lean, Six Sigma, PDSA) applied to clinical and informatics initiatives.
• Experience supervising or mentoring clinical informaticists, clinical application coordinators, data analysts, or other professionals in informatics and analytics. You will be rated on the following Competencies for this position:

• Administration and Management
• Clinical Informatics
• Computer Languages
• Configuration Management
• Database Management Systems

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required when visiting different sections of the health care system for meetings or fact-finding.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

There is no educational substitution at this grade level.

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.