Supervisory Prosthetic Representative

The Prosthetic Representative is located at James A Haley VA Hospital. The Prosthetic and Sensory Aides Service(PSAS), provides comprehensive support to optimize health and independence of the Veteran services are provided within various settings. The PSAS administer, supervise or perform work concerned with rendering prosthetic and sensory aids services & equipment to eligible patients as well as various Prosthetic Specialty Programs.

Major duties include but are not limited to:

• Advises the VA Central Office for the development of PSAS policies
• Leads projects and project teams on activities related to prosthetic and sensory aid activities.
• Serves as an Assistant Chief located at larger facilities that provide specialty services to smaller facilities and report to a PSAS Service Chief.
• Shares with the Chief full responsibility for managing and supervising all phases of prosthetic operations.
• Serves as liaison between Prosthetic Service and other departments.
• Works closely with human resources and senior management to counsel employees and initiate disciplinary actions in a timely fashion.
• Interprets prescriptions of clinicians to make certain that proper prosthetic devices are selected for, or by, the patients.
• Authorizing the purchase, fabrication or repair of prosthetic devices.
• (Maintaining continuous liaison with manufacturers and dealers of prosthetic supplies, inspecting their facilities and services and participating in the award of prosthetic appliance contracts.
• Planning, developing, and directing a Prosthetic and Sensory Aids Program at the national, VISN or local level.
• Assures compliance with accrediting agency and regulatory requirements.

SUPERVISORY CONTROLS: Related to the position, covering clinical & administrative aspects of the work.

The employee has responsibility for independently planning, designing, and carrying out the program and ensuring that objectives and goals are met. The supervisor provides performance standards, program requirements, and performance evaluation through program results. Work is reviewed in terms of overall effectiveness through performance evaluations and program assessments.

Work Schedule: Monday -Friday from 8:00am-4:30pm
Telework: Not Available
Virtual: This is not a virtual position.
Functional Statement #: 70200F
Relocation/Recruitment Incentives: Not Authorized

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

BASIC REQUIREMENTS

Citizenship. Must be a citizen of the United States. After a determination is made that it is not possible to recruit qualified citizens, necessary personnel may be appointed on a temporary basis under authority of 38 U.S.C. 7405 without regard to the citizenship requirements of 38 U.S.C. 7402 or any other law prohibiting the employment of or payment of compensation to a person who is not a citizen of the United States. Candidates must meet all other requirements for the grade level and position concerned.

English Language Proficiency. Candidates will not be appointed under authority of 38 U.S.C. chapters 73 or 74, to serve in a direct patient-care capacity in VHA who are not proficient in written and spoken English.

Experience and Education. Individual must meet at least one of the requirements below.

Experience. One year of creditable experience that demonstrates: Knowledge of basic anatomy and medical terminology; knowledge of accounting methods; ability to research, analyze, comprehend, and apply decisions; basic knowledge of inventory management procedures; ability to use computer software packages for word processing, spreadsheet development, and database management; and ability to work independently and as a member of a team;
OR,

Education. A bachelor's degree from an accredited educational institution AND at least 24 semester hours in course work related to health care, public administration, or business. The 24 semester hours could include but is not limited to any combination from the following fields:contracting, prosthetics, orthotics, respiratory therapy, assistive technology, business law, leadership, healthcare, public administration, or business management. This course work may have been completed within the degree or in addition to the degree;

OR,

Experience/Education Combination. Equivalent combinations of experience and education are qualifying.

Creditable Experience. To be creditable, the experience must have demonstrated the use of knowledge, skills, and abilities associated with Prosthetic Representative responsibilities. The experience is only creditable if documented in the application and verifiable through employment references and/or other means. Examples of qualifying experience include experience in a health care setting, and familiarity with home medical equipment, rehabilitation, home oxygen, visual or hearing impairment, assistive technology, orthotics, or prosthetics.

GRADE DETERMINATION

GS-12 Prosthetic Representative (Supervisor)

Experience. At least one year of experience equivalent to the GS-11 grade level directly related to the position.

Demonstrated Knowledge, Skills, and Abilities (KSAs). In addition to the experience above, the candidate must demonstrate all of the following KSAs:
1. Leadership and managerial skills, including skill in interpersonal relations and conflict resolution to deal with employees, team leaders, and managers.
2. Ability to perform the full range of supervisory duties, including responsibility for assignment of work to be performed; evaluation of performance; selection of staff; and recommendation of awards, advancements, and disciplinary actions.
3. Ability to manage a health care program that provides home medical equipment, rehabilitation services, home oxygen, visual or hearing impairment devices, assistive technology, orthotics, or prosthetics.
4. Skill in coordinating work flow and work assignments.
5. Ability to counsel patients and work effectively with a clinical team to resolve conflict.


Physical Requirements. The physical demands of the work are generally minor. The work is primarily sedentary and is usually accomplished while seated at a desk or table (4-6 hrs.). Some walking and standing (1 hr.) may occur in the course of a normal workday in connection with attendance at meetings, conferences, receiving, stocking, delivering equipment or while researching files. The inspection of equipment at the vendor warehouse might require some moving and lifting of government equipment for verification. Items carried typically are light objects although occasional lifting of moderately heavy objects may occur (1-40 lbs.). Work is performed in an office and storeroom setting in the Miami Healthcare System. For additional information, please see VA Directive and Handbook 5019, Employee Occupational Health Service.

References: VA Handbook 5005/94 Qualification Standards, Part II, Appendix G34 / January 18, 2018This position is above the full performance level.
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

This position is above the full performance level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.

As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.