Mental Health Case Manager

About the Position: This position is with the Defense Health Agency, Defense Health Network East at Martin Army Community Hospital located within the Department of Mental Health at Fort Benning, Georgia.


This is a Direct Hire Solicitation

Serve as expert mental health case manager and member of multidisciplinary team of medical and professionals to identify high risk and high-cost diagnosis. | Develop, implement, communicate and coordinate individualized empirically informed patient treatment plans that address all diagnosed conditions and health concerns. | Communicate with treatment facilities, both in direct and purchased care to coordinate patient care and transitions. -Communicate/coordinate with appropriate parties including command and other medical teams within the guidance provided by DHA. | Track client progress towards goals, modify care plans as needed, and advocate for clients' rights and preferences. | Coordinate meetings to ensure treatment plans for at-risk and high-interest patients are synchronized among all medical, Substance Use Disorder Clinical Care, Family Advocacy Program, and all other medical treatment providers. | Monitor psychotropic medication use, track physical and emotional side effects, recommend adjustments to therapy modalities, appropriate level of care placement, and provide clinical feedback to providers. | Schedule and monitor medical appointments, therapy sessions, and support services and ensure continuity of care across multiple systems. | Conduct regular resource and community needs assessments in order to be more informed about needs of client base.

Who May Apply: US Citizens

In order to qualify, you must meet the education and experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Basic Requirement for Mental Health Case Manager:

Degree: Bachelor's or graduate (or higher level) degree with major study in an academic field related to the medical field, health sciences or allied sciences appropriate to the work of the position. This degree must be from an educational program accredited by an accrediting body recognized by the U.S. Department of Education at the time the degree was obtained.

In addition to meeting the basic requirement above, to qualify for this position you must also meet the qualification requirements listed below:

Specialized Experience: One year of specialized experience which includes providing direct case management services, developing care plans and identifying patient needs to ensure continuity of care for patients with complex needs; and reviewing procedures or processes to recommend improvements to healthcare access, administrative processes, or other efficiencies within a medical facility. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS -11).

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation. | A Personnel Security Investigation is required. | This position is subject to a background investigation to determine your suitability for Federal employment. | This position has specific initial background investigation and periodic re-verification requirements since its duties require interaction with children and youth under the age of eighteen (18) years of age on a recurring basis. | This position has mandatory seasonal influenza vaccination requirements and is subject to annual seasonal influenza vaccinations unless otherwise exempted for medical or religious reasons (documentation of exemption must be provided upon hire). | Immunization screening is required. Hepatitis B immunization is required for all positions with direct patient contact. Applicants may be required to show proof of other immunizations depending on the type of position. | This position requires the incumbent to have tuberculosis testing. | This position may require the incumbent to work on call during irregular work hours which may include evenings, weekends, holidays, and/or varying work schedules. | This position has been designated Mission Essential. In the event of severe weather conditions or other such emergency type situations, the incumbent is required to report to work or remain at work as scheduled to support mission operations. | Position is designated as Inclement Weather Essential. The incumbent must make every attempt to report for work on time and/or remain on duty during severe weather conditions. | This position requires that you obtain and maintain a Basic Life Support (BLS) certification from, or in accordance with, the American Heart Association and American Red Cross. Advanced certification (e.g., ALS) does not supersede BLS. | This position requires the completion of a pre-employment Physical Examination and an annual examination thereafter to ensure the continued, required level of physical health and ability or fitness to perform the duties of the position.