Health Aid

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?

• Duties include the transport of non-critical ill patients; the pickup and delivery of items such as specimens and clinical reports; and messenger service within the Medical Center. Transports Veterans by wheelchair, stretcher, or bed to and from nursing units, clinical laboratories, and other related clinical areas. Assists Nurses with transporting critically ill Veterans by maneuvering the stretcher, wheelchair, or bed to the destination. Transports non-critically ill patients throughout the VAMC, which includes multiple separate buildings. Maintains effective interpersonal relationship with patients, significant others and co-workers directed toward patient care.
• Ensures that transport services assigned wheelchairs and stretchers are returned to the
  transport area for proper utilization and accountability purposes.
• Provides for environmental, patient, and personal safety by using proper body mechanics,
  safety devices and techniques, and reporting unsafe conditions. Takes corrective action
  during simple potentially hazardous situations, i.e., removing objects blocking emergency
  exists. Reports any observed emergencies to the appropriate personnel.
• Reports any observed changes in the physical appearance and/or character of the Veteran
  during transport to the appropriate medical personnel. Document's completion of transport
  tasks.
• Provides backup duties which may include filing, answering telephone, and receptionist
  activities as needed for transport Center for Development and Civic Engagement. Engages
  in proper telephone etiquette when answering the telephone.
• Performs other related duties as assigned.

Work Schedule: (M-F): 10:00 AM - 2:00 PM
Telework: Not Authorized.
Virtual: This is not a virtual position.
Position Description/PD#: Health Aid/PD22097A
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/15/2026.

EXPERIENCE/EDUCATION
You may qualify based on your experience and/or education as described below:
General Experience: Must possess 3 months of any type of work that demonstrates the ability to perform the work of the position, or experience that provided a familiarity with the subject matter or processes of the broad subject area of the occupation.
OR,
Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a High School diploma or equivalent.

You will be rated on the following Competencies for this position:

• Communications
• Customer Service (Clerical/Technical)
• Patient Care
• Personnel Security and Safety

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: See VA Directive and Handbook 5019, Employee Occupational Health Service for requirements.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

• You must be a U.S. Citizen to apply for this job
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.