Medical Support Assistant (Office Automation)

About the Position: This Medical Support Assistant (Office Automation) GS-0679-05 position is located at Walter Reed National Military Medical Center - Director for Medicine.

Outpatient clinic: M-F 0730-1600.

This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD to recruit and appoint qualified candidates to positions in the competitive service.

Performs the full range of receptionist, recordkeeping and miscellaneous clerical duties within the MTF. | Enters, manipulates and/or retrieves information and data from automated systems as appropriate to the area assigned. | Completes request forms, manually or automated, for individual patient orders, blood work and other patient care and administrative related requests. | Receives patients and visitors as the initial point of contact, in person or telephonically. | Maintains patients' records, both electronic and paper, according to regulations, ensuring each entry contains proper patient and health care provider identification.

Who May Apply: US Citizens

In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Specialized Experience: One year of specialized experience which includes performing receptionist, recordkeeping, and/or miscellaneous clerical duties within an ambulatory setting; scheduling and/or coordinating patient appointments; serving as the main point of contact while receiving patients and/or visitors; and maintaining medical records in accordance with applicable laws. This specialized experience is equivalent to the GS-04 grade level in the Federal service.

OR

Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.

OR

Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages. (You must attach a copy of your transcripts with your application package).

Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation. | This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment. A background investigation and credit check are required. | Immunization screening is required. Hepatitis B immunization is required for all positions with direct patient contact. Applicants may be required to show proof of other immunizations depending on the type of position. | This position has mandatory seasonal Influenza vaccination requirements and is subject to annual seasonal Influenza vaccinations unless otherwise exempted for medical or religious reasons (documentation of exemption must be provided upon hire). | This position requires the incumbent to have Tuberculosis testing.