Registered Nurse - Referral Clinical Coordinator

Make a lasting difference in the lives of Veterans by joining the Community Care team at the Sioux Falls VA Health Care System as a Referral Clinical Coordinator Registered Nurse. This position offers a unique opportunity to bridge the gap between VA and community health care services, ensuring Veterans receive coordinated, timely, and appropriate care. You'll work alongside dedicated health care professionals, community providers, and interdisciplinary teams to navigate complex care needs, strengthen continuity of care, and empower Veterans to make informed health care decisions. Through clinical expertise, advocacy, and innovative problem-solving, you'll help improve access to essential services while supporting quality outcomes and responsible resource utilization. Join a collaborative environment where your nursing skills, professional growth, and commitment to Veteran-centered care contribute directly to the success of the VA mission.

Duties include, but are not limited to:

• Coordinate community care referrals and episodic health care services, ensuring Veterans receive timely access to appropriate treatment from community providers.

• Manage complex care needs through clinical assessment, case management, and coordination of services that promote continuity of care and positive health outcomes.

• Collaborate with VA clinicians, community providers, and interdisciplinary teams to facilitate effective communication, treatment planning, and coordinated health care delivery.

• Advocate for Veterans and their families by clarifying treatment options, addressing barriers to care, and supporting informed health care decisions.

• Facilitate seamless transitions between community providers and VA services, strengthening continuity of care and ensuring Veterans remain connected to their VA health care teams.

• Utilize clinical triage technology and nursing judgment to evaluate referral needs, prioritize services, and support timely access to appropriate care.

• Support chronic disease management by coordinating health care services, engaging Veterans in care planning, and promoting effective management of ongoing health conditions.

• Participate in quality improvement initiatives and evaluate health care resources to enhance referral processes, improve care coordination, and promote efficient, cost-effective services.

• English Language Proficiency. In accordance with 38 U.S.C. 7403(f), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English.
• Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE); OR Individuals attending a master's level bridge program in nursing who have completed coursework equivalent to a bachelor's level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program. Upon achievement of a State license, the individual may be appointed on temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program. (Reference VA Handbook 5005, Appendix G6); OR In cases of graduates of foreign schools of professional nursing, possession of a current, full, active, and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree/entry level Nursing education program. Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD).
• Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia. Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements, but do not possess the required licensure, may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120-day temporary appointment while actively pursuing licensure (may be extended up to two years on a case-by-case-basis.)

• 3-5 years of Case Management/Care Coordination experience prferred
• 3-5 Years of Med-Surg experience preferred

• U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical evaluation.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• You may be required to serve a probationary period.
• Complete all application requirements detailed in the "Required Documents" section of this announcement.