Health Technician

The Clinic Health Technician is responsible for the clinical and clerical functions of patient care in order to promote timely and efficient patient care. The Health Technician (HT) provides a "seamless" process for patients and is supervised by the Assistant Nurse Manager in the Outpatient Clinic. The incumbent directs patient flow through the clinic, from check in to check out.

This is an INTERMITTENT position, with no guarantee of hours.

• Perform a range of direct care duties that include but not limited to performing temperature, blood pressure, respiratory rate, oxygen saturation measurements, measuring height and weight, patient transfers, glucose testing, collecting specimens and phlebotomy.
• Prepares and advises patients for collection of timed blood, urine, and stool samples.
• Process requests following established Laboratory procedures and protocols.
• Receives and processes telephone call for the team.
• Files all medical record information and correspondence in patients file.
• Maintains confidentially of electronic, written, and/or verbal patient information.
• Completes clinical reminders.
• Maintains all facets of the medical record.
• Assures that patient demographics is accurate.
• Directs patient flow through the clinic from check in through checking out.
• Advises patients of admission and outpatient eligibility and processing procedures.
• Orients, coaches and educates patients, staff and students.
• Supports tele-health clinics and processes.

Work Schedule: intermittent
Virtual: This is not a virtual position
Position Description/PD#: Health Technician/PD80157-A
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/30/2026.

Individual Occupational Requirements: Specialized Experience (for positions at GS-4 and above): Positions in this series range widely in type and include support duties to medical or health personnel such as audiologists, speech pathologists, medical officers, and optometrists. Therefore, technician experience is experience that required application of the knowledge, methods, and techniques of the position to be filled.
OR
For GS-5: Successful completion of a full 4-year course of study leading to a bachelor's degree, with major study or at least 24 semester hours in subjects directly related to the position.

You may qualify based on your experience and/or education as described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-4 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
  • Experience in phlebotomy.
  • Using of a wide variety of intravenous devices, e.g. syringe technique.
  • Understanding of medical terminology.
  • Recognizing urgent/emergent situations.
  • Managing scheduling, medical data, patient movement.
  • Communicating medical information to appropriate team member.
  • Entering medical information into computerized patient record system.
  • Checking patients in for appointments.
  • Providing information to patients, their families and the public.
  • Maintaining the medical record.

OR

• Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a 4-year course of study above high school leading to a bachelor's degree with courses related to the occupation.

OR

• Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond the second year. Only education in excess of the first 60 semester hours of a course of study leading to a bachelor's degree is creditable toward meeting the specialized experience requirements.

Preferred Experience: Primary Care experience, Patient Aligned Care Team (PACT) experience and Cerner Millennium experience.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

There is no educational substitution at this grade level.

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

• You must be a U.S. Citizen to apply for this job
• To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959
• Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.