Clinical Lab Scientist (Laboratory Information Manager)

This position is in the Pathology & Laboratory Medicine Service at the Syracuse VA Medical Center, Syracuse, NY. The incumbent Serves as the local expert for development, installation, and use of the laboratory information system (LIS) in conjunction with the overall hospital information system (HIS).

Total Rewards of a Allied Health Professional

The duties and responsibilities of the Clinical Laboratory Scientist Technical Specialist include but are not limited to the following:

Develops and recommends new policies and procedures related to laboratory information management, the installation and use of the laboratory information system (LIS), hospital information system (HIS), and other software packages utilized in the laboratory.

Maintenance of laboratory files, to include periodic review of report format and laboratory information software calculations. Implements and maintains coding and mapping for laboratory test ordering, reporting, billing, and workload recording systems.

Analyzes emerging trends, software, and technology and adopts appropriate methods for local programs to meet agency goals.

Serves as a recognized expert to provide authoritative advice and consultation on the laboratory information system. Serves as the local expert for national software developers for alpha or beta testing of software packages as well as the validation of all software implemented. Advise all organizational levels on various aspects of the functions and capabilities of the information system.

Evaluates, tests, and maintains software applications within the networking environment for compatibility with existing software, hardware, and networking environment.

Carries out day-to-day operations related to laboratory computer use. Implements and maintains laboratory interfaces and middleware. Hardware troubleshooting and computer maintenance.

Manages informatics. Performs data mining in support of quality monitoring missions. Provides consultation for providers and other application coordinators on order entry issues.

Training new personnel on computer functions, including ordering options, and is responsible for maintenance of computer security keys.

Is the primary source of information for maintaining laboratory instrumentation in the specialty area. Acts as the subject matter expert to diagnoses deviations in test performance due to instrument malfunction and troubleshoots deviations to maintain optimal operating conditions and accuracy of test results. Maintains all maintenance records for equipment.

Ensures compliance with laws, directives, rules, and regulations of assorted regulatory agencies such as CAP, and Joint Commission related to information systems, and performs audits as needed.

Acts as liaison to other departments of the medical center for laboratory informatics. Communicates effectively and courteously while working as a healthcare team member. Provides excellent service as defined by the customer (healthcare providers, patients, and others). Gives direction and guidance using underlying principles of their clinical laboratory informatics. Ability to communicate, consult, and interact with other members of the healthcare team, external relations, and customer service.

Also functions as a Clinical Laboratory Scientist (formerly Medical Technologist) and is required to rotate within the clinical laboratory departments (chemistry, molecular biology, coagulation, hematology, immunology, serology, urinalysis, and reference lab testing, etc.) on an as needed basis. Will also work weekends and holidays as priorities demonstrate a need.

Work Schedule: Monday through Friday 7:30 a.m. - 4:00 p.m.
Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.
Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Virtual: This is not a virtual position.
Functional Statement #: 11963-F

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.

Education. A bachelor's degree or higher from an accredited college or university.

Certification. (1) Candidates must meet one of the certification options below.

(a) Generalist certification as an MLS given by ASCP BOC or AMT.
(b) Generalist certification as an MT given by ASCP BOR or AMT.
(c) Categorical certification or Specialist certification by ASCP or AMT.

NOTE: Categorical and specialist certifications are not acceptable for CLS Generalist positions or lab sections unrelated to the categorical or specialist certification held. Categorical or specialist certifications are acceptable for higher-graded positions within the relevant lab section or one of the non-section specific assignments (including, Ancillary Testing Coordinator, Education Coordinator, Laboratory Information Manager, Quality Manager, Laboratory Manager, Regional Technical Specialist, National Quality and Compliance Agent, Regional Program Manager, Regional Director, Laboratory Director, or National Quality and Compliance Officer).

Exception for Non-Certified.

(a) Applicants who do not currently hold valid certification may be hired by VA and actively work toward their certification if they meet one of the routes identified in Appendix A that makes them eligible to take the MLS certification exam through the ASCP BOC or the MLS certification exam through AMT Certification Agency.
(b) Non-Certified applicants who otherwise meet the eligibility requirements for licensure may be given a temporary appointment CLS under the authority of 38 U.S.C. § 7405(c)(2).
(c) Non-Certified individuals may only provide care under the supervision of a certified CLS at or above the FPL.
(d) Non-certified individuals may only be appointed at the entry level and may not be promoted/converted until certification is obtained.
(e) Temporary appointments of non-certified CLS may not be extended beyond 2 years or be converted to a new temporary appointment.
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations: Clinical Laboratory Scientist (Laboratory Information Manager), GS-12.

Knowledge, Skills, and Abilities. In addition to the experience or education above, the candidate must demonstrate the following KSAs:
(A) Knowledge of concepts, principles, and methodology of clinical laboratory technology in relation to laboratory information systems.
(B) Knowledge of laboratory operations and their relationship to the organization.
(C) Knowledge of laboratory computer systems sufficient to implement various laboratory associated packages and sustain operation of the laboratory system.
(D) Knowledge of compliance and regulatory requirements for laboratory functions.
(E) Ability to adapt, implement and integrate the use of software to specific laboratory applications and processes, including the use of office automation software.
(F) Ability to independently plan, organize, set priorities, work as a team member, and effectively complete assignments

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

The full performance level of this vacancy is GS-11. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-12.

Physical Requirements: See VA Directive and Handbook 5019, Employee Occupational Health Service for requirements.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

• You must be a U.S. Citizen to apply for this job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical evaluation/examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.

As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.