Supervisory Health System Specialist

This position is responsible for directing the Clinical Operations and Group Practice Service as well as innovating clinical operations planning efforts, development activities to include education, deployment and sustainment of clinical initiatives and cost containment, while working to develop and implement both short and long-term clinical strategic goals, priorities and plans. The position is located within the VA Eastern Colorado Healthcare System in Aurora, CO.

Duties include but are not limited to:
Analytics and Project/Program Management:

• Strategy development for all patient care services, development and implementation of annual operational objectives and performance targets for clinical performance indicators
• Collects, measures, and interprets operational and clinical data; identifying problems and organizing teams to develop and implement solutions
• Effectively communicates findings and proposed recommendations to VA ECHCS Executive Leadership Team and departmental clinical leadership
• Executes and directs all aspects of data and analytics implementation and delivery including research, plan design, data collection, analysis, interpretation and report development
• Initiates and leads health care system wide data processes improvements
• Directs an integrated health care analytics strategy across the enterprise to improve ECHCS' delivery of care, health outcomes and identify opportunities for clinical performance improvement and new solution development to impact populations served
• Leverages data insights to optimizes the managed care model/population health management of ECHCS' managed lives, while predicting future needs for human capital, capital assets, and healthcare strategy
• Design and development of new data visualizations, dashboards, and other analytical tools to better comprehend and translate health care data for key strategy initiatives and value-based care delivery models
• Incumbent has overall responsibility of several high-level, healthcare system-wide programs, to include VERA, CDI, RCT, ACGP, Virtual Care, Healthcare Analytics, CACs, which impact clinical efficiencies and key clinical performance indicators
• Serves as the chairperson of Data Validation and Revenue Optimization: (a) offers managerial expertise and leadership to optimize VERA funding allocation; (b) plans and develop sustainable process improvement strategies for data integrity/validation; and (c) seeks solutions and alternatives to complex health care system clinical operational problems.

Supervisory Duties

• Provides supervision to Title 5 and Title 38 employees
• Oversees the daily operation of the service, ensures that agency policies and priorities are being followed; develops performance standards; and evaluates work performance of subordinates

Resource and Performance Management

• Coordinates and expands use of all pertinent resources available for patient care, develops extensive community relationships/partnerships with individuals and with health, social and welfare agencies; maintains cooperative relationships with corresponding services at local military installations and other VA facilities
• Conducts and directs special studies and analyses of complex problems relating to manpower requirements, organizational alignment, and other areas of concern to the clinical service lines.
• Responsible for the coordination, formulation, execution and fiscal management of the budgetary plan for the clinical service lines to ensure that expenditures are in line with the organizational goals and priorities of all clinical operations
• Evaluates past expenditures, perceives immediate and long-term requirements and their budgetary impact, coordinates staff input and prepares budget requests accordingly
• Monitors expenditures and proposes reallocation of funds based on shifting facility needs.
• Manages quality assurance practices and ensures improvement activities for all programs in their area and ensures compliance with all applicable accrediting organizational standards.
• Works towards improving economical and efficient performance while delivery high-quality patient services
• Partners with clinical and other functional leaders to drive cost down, open access comprehensive care, increase quality and encounters by identifying opportunities, designing action plans, developing/tracking key performance indicators and ensuring overall practice satisfaction
• Participates and leads activities and programs beneficial to the health care system including committees, task forces, investigations and performance improvement teams
• Assesses and evaluates the impact of new programs or expansion of existing programs, coordinates cost and resource issues with officials in budget and finance and prepare narrative statistical reports.
• Fully responsible for ensuring and maintaining the quality of clinical operations provided at ECHCS
• Performs other duties as assigned.

Work Schedule: Full-time; 8:00 AM - 4:30 PM
Telework: This position may be authorized for ad-hoc telework.
Virtual: This is not a virtual position.
Position Description/PD#: Supervisory Health System Specialist/PD12493-0

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/16/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-14 position you must have served 52 weeks at the GS-13. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Preferred Experience: Experience leading enterprise-level healthcare analytics, dashboard development, and/or data-driven performance improvement

You may qualify based on your education and/or experience as described below:

Individual Occupational Requirement (IOR) for the Health System Specialist Series, 0671: Applicants who meet any of the Individual Occupational Requirements described below are fully qualified for the specified entry grade but must also meet the specialized experience of the position.

Undergraduate and Graduate Education:
Major study -- hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration.

OR

Specialized Experience:
Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following:

• Missions, organizations, programs, and requirements of health care delivery systems;
• Regulations and standards of various regulatory and credentialing groups; and
• Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement.

OR

Special Provision for Inservice Placement:
Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included:

• Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements;
• Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and
• Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program.

In addition to the IOR, candidates must also meet one of the following requirements:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-13 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: developing procedures or systems to accomplish short and long-term goals and objectives; establishing guidelines and measurable standards for evaluating the quality and effectiveness of programs; monitoring clinical resource utilization and program accomplishments through data systems and clinical decision support tools; formulating, executing, and monitoring budget and resource allocation for programs and projects; presenting information clearly and effectively to groups of individuals both inside and outside the organization.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: Work is mainly sedentary. Travel is necessary. There may be some walking, standing, bending, carrying/traveling with items such as books and portable laptop.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.