Supervisory Health System Specialist

This position is located (at various VA Clinics in the VASLCHCS catchment area). This position functions as the Supervisory Site Manager within the VA Salt Lake City Health Care System. This position reports directly to The Business Operations Manager. The position operates as a key member of business operations and acts as The Business Manager in his/her absence.

Some of the duties associated with this series include, but are not limited to the following:

• Supports healthcare management for operations and site officials by analyzing, evaluating, advising, and coordinating healthcare delivery systems, access, and operations.
• Advises on and coordinates administrative policies, programs, and operations.
• Performs analysis, oversight and supervision over healthcare site operations. Analyzes and is responsible for directive materials from higher authorities, disseminating to responsible personnel in the healthcare system and VA Clinics as appropriate.
• Responsible for overseeing the planning, directing, supervising, and coordinating of all the administrative services of the VA Clinic(s) under their purview.
• Developing and coordinating internal review systems to assure that both clinical and administrative activities are in compliance with standards issued by various accrediting and regulatory groups, and higher agency authorities such as The Joint Commission (TJC), Office of Inspector General, Occupational Safety and Health Administration (OSHA), etc.
• Utilizes performance improvement/system redesign principles in support of continuous improvement and will set and/or review the performance of all sections, services, and leadership team members.
• Coordinates budget planning and execution and provides recommendations on the allocation of funds and resources based on adjustments in program objectives and needs.
• Directs budget, management, staffing, supply, maintenance, facility, administration, logistics, and other services which support a multispecialty healthcare center within VHA. The incumbent is fully responsible for overseeing the planning, directing, supervising, and coordinating of all the administrative services of the VA Clinic(s) under their purview.
• Assists in the coordination with program managers and with the Medical and Nursing executives to prepare budget proposals that balance past expenses and plans for future program priorities and Veteran growth.
• Provides direct oversight to staff, with further indirect oversight over clinical staff. Will ensure the compliance with policies, procedures, programs focused on merit promotion, labor- management relationships, and position management, and fosters a commitment to these standards through subordinate managers, and other senior leaders in the Clinical area.
• Establishes training needs, career development, and professional enrichment programs appropriate to the wide range of employees assigned to VA Clinics.
• Develops procedures, policies, and supporting artifacts to ensure procurement activities are consistent with Federal Acquisition Regulations (FAR), VA Acquisitions Regulations (VAAR) and other federal procurement laws and regulations. Coordinates with VA HCS leadership, clinical service customers, logistics staff, and other stakeholders to develop and execute medical service acquisition strategies.
• Conducts analyses and recommends courses of actions to ensure that various clinical and administrative service requirements have addressed considerations such as construction, budgeting, supporting manpower and other factors.
• Provides building management support for assigned outpatient clinics or other leased facilities.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday - Friday, 8:00am to 4:30pm
Telework: This position may be authorized for telework on an Ad-hoc basis.
Virtual: This is not a virtual position.
Position Description/PD#: Supervisory Health System Specialist/PD13532A and PD14653A
Relocation/Recruitment Incentives: Not authorized
Critical Skills Incentive (CSI): Not approved.
Permanent Change of Station (PCS): Not authorized.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/22/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a 12 position you must have served 52 weeks at the GS-11. For a 13 position you must have served 52 weeks at the GS-12.The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

Individual Occupational Requirements: Undergraduate and Graduate Education: Major study -- hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration.
Or
Specialized Experience: Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: Missions, organizations, programs, and requirements of health care delivery systems; Regulations and standards of various regulatory and credentialing groups; and Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement.
Or
Special Provision for In service Placement: Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included: Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements; Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program.

In addition to the above Individual Occupational Requirements, candidates must also meet the below grade requirements.

You may qualify based on your experience as described below:

• Specialized Experience GS-12: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Specialized experience includes, but is not limited to: Analyzing, evaluating, advising on, and coordinating health care delivery systems, strategic planning, provide guidance in functional areas such as human resources, purchasing, supply and property management, records management, financial management and budget; Experience in administrative duties; Ability to identify problems and potential problem areas based on daily observation.

• Specialized Experience GS-13: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Specialized experience includes, but is not limited to: Analyzing, evaluating, advising on, and coordinating health care delivery systems; In-depth knowledge of health care service administration, continuous quality improvement; data analysis; healthcare principles, theories and practices; budgeting, planning, administration, and labor/union relationships, or other key administrative support functions; sufficient to analyze and evaluate broad and difficult problems, apply extensive qualitative and/or quantitative methods for program improvement, make recommendations for complicated solutions; and the related ability to apply health care management principles to complex problem-solving situations.

You will be rated on the following Competencies for this position:

• Administration and Management
• Analysis and Problem Solving
• Communications
• Project Management

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: Work is performed in an office setting and is primarily sedentary, although some slight physical effort may be required.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

There is no educational substitution at this grade level.

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
• Most recent SF-50 if you are a current or former Federal employee -Official Notification of Personnel Action (SF-50) noting your current position or most recently held position, tenure, type of position occupied (i.e., Excepted or Competitive), grade level and duty location. (Text version SF-50s or Request for Personnel Action SF-52s are not acceptable.) For current Federal employees, the SF-50 must be effective the first pay period of the current year or later.
  

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.